Refunds & Cancellations

Effective: February 2026

This policy applies to subscriptions to orangeprop, operated by Codebox. It forms part of our Terms of Service.

1. Subscriptions and payment

• orangeprop is sold as a subscription, billed monthly or yearly as agreed for each customer.
• All fees are payable in advance in Indian Rupees (INR). Goods and Services Tax (GST) is charged as per prevailing rates.
• Invoices are raised at the start of each billing period and can be paid online or by bank transfer.

2. Cancellation

• You can cancel your subscription at any time by writing to support@orangeprop.com before your renewal date.
• Cancellation takes effect at the end of the current billing period. You keep full access until then.
• Once the period ends, no further invoices are raised. Any outstanding fees for the current billing period remain payable.

3. Refunds

• Subscription fees are not refunded for unused or partial billing periods, unless required by applicable law.
• If you are charged twice for the same invoice, or charged for a payment that did not complete, write to us with the payment details. After verification, the extra amount is refunded to the original payment method within 7 working days.

4. Contact

For cancellations, refund requests or billing questions, contact us at:

• Codebox
• 312, Rupa Solitaire, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra, India - 400710
• Email: support@orangeprop.com